Dini Terms of Service

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Welcome to Dini

These Terms of Service ("Terms") govern your access to and use of the Dini mobile application ("App"), website, and related services (collectively, the "Service") provided by DINI AI Inc ("Dini," "we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

Important Notice: Dini is designed to provide product information and health insights. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult qualified healthcare professionals for medical decisions.

1. Eligibility

You must be at least 13 years old to use the Service. By using the Service, you represent and warrant that:

  • You are at least 13 years of age
  • You have the legal capacity to enter into these Terms
  • You will provide accurate and complete information when creating an account
  • You will comply with all applicable laws and regulations

2. Account Registration & Security

2.1 Account Creation

  • You must create an account to access certain features
  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree to notify us immediately of any unauthorized access or security breach
  • You are responsible for all activities that occur under your account

2.2 Account Termination

You may delete your account at any time through the App settings. Upon account deletion:

  • All your personal data will be permanently deleted within 30 days
  • Active subscriptions will be cancelled
  • You will no longer have access to saved product scans and health data
  • This action is irreversible

3. Subscription Plans & Payments

3.1 Membership Tiers

Dini offers three membership tiers:

  • Free: Basic features with usage limitations
  • Essential: Enhanced features with monthly or yearly billing
  • Max: Unlimited features with family sharing, available monthly or yearly

3.2 Billing & Renewals

  • Subscriptions automatically renew unless cancelled before the renewal date
  • You will be charged the current subscription price at the time of renewal
  • Prices are subject to change with 30 days' notice
  • All payments are processed through the Apple App Store or Google Play Store
  • Refunds are subject to Apple/Google's refund policies

3.3 Cancellation

  • You may cancel your subscription at any time through the App Store/Play Store
  • Cancellation takes effect at the end of the current billing period
  • You will retain access to premium features until the end of the paid period
  • No partial refunds for unused time within a billing period

3.4 Family Sharing (Max Tier Only)

  • Max tier includes sharing with up to 4 additional family members
  • The primary account holder is responsible for all family member activities
  • Family members must accept an invitation to join
  • Account holder may remove family members at any time

4. Service Description & Important Limitations

4.1 No Medical Advice

CRITICAL DISCLAIMER:

  • Dini provides product information and health insights for educational purposes only
  • The Service is NOT a substitute for professional medical advice, diagnosis, or treatment
  • Always consult qualified healthcare professionals before making medical decisions
  • Never disregard professional medical advice or delay seeking it based on information from Dini
  • If you have a medical emergency, call emergency services immediately

4.2 Information Accuracy

While we strive for accuracy:

  • Product information may be incomplete, outdated, or inaccurate
  • Ingredient lists and formulations can change without notice
  • Recall data is sourced from government databases but may have delays
  • Always verify critical information directly with manufacturers
  • We do not guarantee the accuracy, completeness, or timeliness of any information

4.3 Allergen & Health Warnings

If you have allergies or dietary restrictions:

  • Dini's allergen detection is a helpful tool but not definitive
  • Always read product labels and consult allergen information directly
  • Cross-contamination warnings may not be detected by our system
  • Manufacturers may change ingredients without updating databases
  • You are solely responsible for your food safety decisions

5. User Responsibilities & Acceptable Use

5.1 Prohibited Uses

You agree NOT to:

  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Transmit viruses, malware, or harmful code
  • Scrape, spider, or harvest user data without permission
  • Reverse engineer, decompile, or disassemble the App
  • Create derivative works or competing services based on Dini
  • Submit false, misleading, or fraudulent information
  • Harass, abuse, or harm other users

5.2 Content You Provide

  • You retain ownership of content you upload (receipt images, notes, etc.)
  • You grant Dini a license to use your content to provide and improve the Service
  • You represent that you have the right to upload any content you submit
  • We may remove content that violates these Terms

6. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by DINI AI Inc and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our trademarks, logos, and service marks ("Marks") displayed on the Service are the property of DINI AI Inc. You are not permitted to use these Marks without our prior written consent.

7. Limitation of Liability

IMPORTANT LEGAL NOTICE - PLEASE READ CAREFULLY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DINI AI INC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, revenue, data, or use
  • Any personal injury or property damage resulting from your use of the Service
  • Any adverse reactions, health issues, or medical complications resulting from reliance on product information
  • Any errors, omissions, or inaccuracies in product data or recall information
  • Any unauthorized access to or use of our servers or your personal information

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS, OR $100, WHICHEVER IS GREATER.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We disclaim all warranties, including but not limited to:

  • Implied warranties of merchantability and fitness for a particular purpose
  • Warranties regarding accuracy, reliability, or completeness of information
  • Warranties that the Service will be uninterrupted, timely, secure, or error-free
  • Warranties regarding results obtained from using the Service

9. Indemnification

You agree to defend, indemnify, and hold harmless DINI AI Inc, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

  • Your access to or use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any health decisions or actions you take based on information from the Service

10. Third-Party Services & Links

The Service may contain links to third-party websites or services that are not owned or controlled by DINI AI Inc.

  • We have no control over third-party content, privacy policies, or practices
  • We are not responsible for any content, products, or services from third parties
  • Your interactions with third-party services are solely between you and the third party
  • We recommend reviewing the terms and privacy policies of any third-party services

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

By using the Service, you agree to our collection and use of information as described in the Privacy Policy.

12. Termination

12.1 By You

You may terminate your account at any time by following the account deletion process in the App settings. Termination will be effective within 30 days.

12.2 By Us

We may suspend or terminate your access to the Service immediately, without notice, for:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Extended period of account inactivity
  • Request by law enforcement or government agencies
  • Technical or security reasons

12.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that should reasonably survive termination will remain in effect, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law & Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to conflict of law principles.

13.2 Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada, for the resolution of any disputes arising from these Terms or the Service.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make changes:

  • We will update the "Last Updated" date at the top of this page
  • We will notify you via email or in-app notification for material changes
  • Changes become effective immediately upon posting for non-material changes
  • Continued use of the Service after changes constitutes acceptance of the new Terms
  • If you do not agree to the new Terms, you must stop using the Service

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and DINI AI Inc regarding the Service and supersede all prior agreements.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

16. Contact Information

If you have any questions about these Terms, please contact us:

DINI AI Inc

Email: legal@diniapp.com

Support: support@diniapp.com

Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.

If you do not agree to these Terms, you must not access or use the Service.