Contact Dini
Email the Dini team using the contact below. Include the feature and app version, plus a brief description of what happened. Please do not send passwords or medical records. For privacy requests or complaints, email our Privacy Officer at privacy@diniapp.com.
Joining early access
Use the early-access form on the homepage to enter your email and give consent to early-access and launch updates. Name, country, device and product interests are optional. A confirmation appears after your request is saved. If submission fails, your entries remain on the page so you can retry.
Submitting the form does not guarantee an invitation or a release date. To correct your details or withdraw your interest, contact the team using the address below.
Health Story, Ask Dini and Doctor’s Note
Health Story brings recorded information into a personal narrative. Ask Dini helps you explore questions about your context. Doctor’s Note helps you prepare topics for a clinician conversation. The product tour on this website shows how these features work; it doesn’t analyze your health information.
Applying to join the team
Complete the application on the Join the Team page. Attach a PDF or DOCX résumé no larger than 5 MB. Wait for the application-received confirmation before closing the page. If a message says the outcome could not be confirmed, contact the team before submitting again.
Privacy and account deletion
Use Settings to review or turn off AI processing, download your data and request account deletion. Health permissions are managed in Apple Health or Health Connect. If you cannot sign in, contact us for help verifying and closing your account.
Subscriptions
Manage billing and cancellation in the store where you subscribed. Try Restore Purchases if an active purchase is missing. Deleting your account does not cancel a store subscription.
Health questions
Dini support cannot provide medical advice. Contact a clinician or pharmacist for medical and medication questions, and local emergency services for emergencies.
LET’S TALK
Questions? We’re here.
Dini AI Inc. · Waterloo, Ontario, Canada
support@diniapp.com